Passenger Release Training

While it’s rare, you should still have a plan in place should passengers ever get stuck in your lift. This training is part of your wider health and safety protocol and empowers your staff to be able to stay calm and navigate this situation should it arise. 


For many people, the idea of getting stuck in a lift is terrifying. And as a building owner or manager, the rare occasion that this happens will likely bring disruption and distress to your whole organisation.

So, how do you prepare for this unlikely but daunting event?

Along with regular lift audits and maintenance, Passenger Release Training is a great way of equipping your team with the knowledge and skills they need to navigate the scenario of a broken lift. 

What is Passenger Release Training?

Passenger Release Training is a course designed to teach specific members of your team the skills they need to support in the instance of a stuck passenger lift. 

We provide Passenger Release Training at either your premises or our training centre.

We certify your team to Safe Passenger Release training to BS7255 or Warden/Steward Training for NHS to HTM08-02. 

What to expect from passenger release training

  • Training at your own facility or at our own purpose-built training centre
  • Standard training course lasts between 4-6 hours
  • Refresher training course available and lasts 3-4 hours
  • Extended courses also available for complex sites or advanced lift products
  • All clients will be certified in Safe Passenger Release training to BS7255 or Warden/Steward Training for NHS to HTM08-02

Book Passenger Release Training